Shipping policy

Thank you for shopping with Nudèa. We are committed to delivering your essentials safely and efficiently.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Locations

We currently ship within Indonesia. International shipping may be available in the future as Nudèa grows.

Shipping Time

Estimated delivery times may vary depending on the destination and courier service:

Bali: 1–3 business days
Major cities in Indonesia: 2–5 business days
Other regions: 3–7 business days

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or public holidays.

Shipping Fees

Shipping fees are calculated at checkout based on your location and selected courier service.

From time to time, free shipping promotions may be offered during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Address

Please ensure your shipping information is accurate before completing your order. Nudèa is not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 3 days of receiving your package so we can assist you.